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1. BUYING 1.1. E-ticket is a bus ticket, which gives a right to enter the bus of a line, date and time which is shown on the ticket. 1.2. Sale of E-tickets starts 10 days before and lasts up to 2 hours before the departure. Carrier has the right to shorter the period of booking in advance, if justified. 1.3. Paying for the e-ticket is possible through Swedbank or SEB Internet banks. 1.4. Before paying for the ticket in the Internet bank, the buyer of the ticket is obliged to make sure that the tickets chosen in the shopping chart are the ones that were wished for. Latter netting is not possible. Still there is a possibility to discard the ticket up to the time of departure (p 3). 1.5. If by mistake there are tickets or discounts added in the shopping chart which were not wished for, the shopping list must be discarded and filled with services wished for once again. 2. USING THE TICKET 2.1. Owner of an e-ticket is obliged to be in the bus station 10 minutes before the departure of the line shown on the ticket. If arrived later, the carrier will not guarantee a place on the bus. 2.2. Discarding an e-ticket is for a fee. 2.3. Duplicate of an e-ticket can be printed in the Kuressaare Bus Station before the departure. For that the owner of the ticket must know the number of the ticket and the number of the strip-code. One also needs a statement from a bank account which proves the purchase, or a message sent to buyer's e-mail address confirming the purchase. Attendant must be informed that a duplicate of an e-ticket is needed. Printing a duplicate in the ticket office costs 0.13 EUR / 2 kroons. 3. REIMBURSEMENT FOR A TICKET 3.1. Reimbursement for a ticket brought in the Internet could be applied for only in Kuressaare Bus Station's ticket office, by filling in a special application form. Reimbursements are only in cash. 3.2. Buyer of a ticket has the right for following reimbursement: a) 50% on a day of a departure b) 75% 1 day before the departure |
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